The modern technology dealer has more tools at their disposal than ever before. This is a great thing! But bringing those tools together often poses a major challenge.
Take leasing, for example. Many sales CRMs don’t support leasing integrations, which means reps have to work across several platforms to manually submit credit applications, track status updates, submit buyout and upgrade requests, etc. This is a time-consuming process that slows down sales orders and puts accuracy at risk.
Through automation and leasing APIs, AgentDealer tackles this problem head on and brings these disparate systems together to create a smoother, more efficient, and more accurate workflow. Let’s break it down:
During the sales process, reps have to submit a credit application. This sounds simple enough, but in the event that a rep’s CRM doesn’t integrate with their leasing partner portals, it can be a fairly labor-intensive process.
For one, the application requires the rep to manually re-enter customer and equipment data that they’ve already entered into their quote. Then, they have to play the waiting game, making regular check-ins to their leasing portal to track the application’s status, only to turn around and take it back to the CRM once it’s been approved.
It’s tedious work, and we haven’t even discussed buyout/upgrade requests, invoicing, funding worksheets, or portfolio management. And let’s not forget, dealers work with multiple leasing partners, so they’re forced to do all this across several different banking platforms.
When reps are required to work in so many different systems, mistakes happen, time is wasted, and sales velocity slows. To combat all this, AgentDealer has partnered with Great America, U.S. Bank, Wells Fargo, DLL, LEAF, PEAC, and coming soon, Canon Financial Services, to create direct API integrations that automate parts of the leasing process and turn the CRM into the central hub, eliminating manual work and allowing reps to stay in one system — their CRM. Here’s how*:
Credit App Submission: reps don’t have to leave their CRM to submit credit applications — they can submit credit apps directly from inside AgentDealer. This means no separate logins and no more time wasted on re-entering customer information.
Status Updates: instead of habitually checking their leasing partner portals for status updates on credit apps, reps can just head to the deal record inside AgentDealer, where they’ll receive status updates automatically. This automation allows reps to keep sales orders moving through the process quickly and efficiently.
Portfolio Sync: reps don’t have to leave their CRM to review lease data — it’s pulled from their leasing partner portal and/or e-automate into AgentDealer, making the CRM the centralized data hub.
Buyout/Upgrade Requests: a sales cycle doesn’t always last 30 days or less, and a rep’s quote must include the upgrade or buyout cost from the customer’s equipment the quote is centered on. In AgentDealer, a rep can directly submit their buyout and/or upgrade requests for all necessary dealer and customer keep-and-return costs, and download them directly to the CRM. This saves time and keeps all buyout and upgrade requests in one place.
Leasing Invoice Requests: sometimes, a customer will ask the rep to provide the last several invoices of their lease billing to confirm all costs for the new quote are covered. With AgentDealer, this process can be handled much like buyout and upgrade requests, where the last several invoices can be requested directly from inside the CRM and be retrieved as PDFs for customer viewing, so reps don’t have to jump between systems.
Funding Worksheets: – once a quote is configured inside AgentDealer, administrators can auto-generate a funding worksheet record from the deal, which breaks down billing and payment information, transitional billing, maintenance escalation, and more, and send the worksheet record directly to their leasing partner, no excel spreadsheets required. This capability saves both the dealer and the leasing partner time, speeds up payments, and ensures accurate billing information.
*Call us to find out which integrated features are available for which leasing partners. All features can be limited to leasing/sales admin personnel if preferred.
With so many tools available, it’s important to invest in those that work with you, not against you. Book a demo today to learn more about how AgentDealer’s leasing integrations can help your teams create a faster, more efficient, and more accurate sales order process. Happy selling!